CUSTOMER INFORMATION

Terms and Conditions

Effective October 16, 2026

These terms cover use of the Repairology website and our service text messaging program. Repair-specific prices, approvals and warranty coverage are provided with your repair agreement or receipt.

Repair services

Estimates and availability are subject to physical inspection and confirmation by our team. Review the agreed scope, charges and warranty terms before authorizing work. Back up accessible device data before service and discuss any data-preservation needs with your technician.

Repairology service text messages

When you choose to opt in, Repairology may send text messages about your repair, appointments, service questions, pickup readiness and receipts to the mobile number you provide. Message frequency varies with your service activity. Message and data rates may apply.

Consent is optional and is not a condition of purchasing goods or services. Providing a phone number, accepting repair terms or receiving a receipt does not by itself enroll you in text messages. Marketing messages require separate permission.

Your choices and help

Reply STOP to opt out of texts. You may receive one confirmation of your opt-out. Reply HELP for help, call 443.390.5065 or contact our team. After opting out, text START to the shop's messaging number to request resubscription. Do not send passwords, payment card details or device passcodes by text.

Delivery and availability

Text delivery depends on your carrier and network availability. Carriers are not liable for delayed or undelivered messages. For time-sensitive repair questions, contact the store directly. Keep your contact details current and tell us if your mobile number changes.

Privacy

Read our Privacy Policy for information about contact details, messaging consent and service providers.