Device recovery

Let’s recover what matters.

Our team evaluates damaged or non-working devices and explains options for recovering important files and memories.

  • Clear estimates
  • Local technicians
  • Quality options
Device recovery device imagery

Start with your device

Choose the device that needs help.

Tell us which device needs attention. Your technician will confirm service availability.

Another brand or model? Find your device in the booking tool.

Simple from the start

Three steps. One less thing to worry about.

  1. 01

    Tell us what happened

    Choose your device and issue, then select an available location and service option.

  2. 02

    Review your options

    We inspect your device and explain the price, parts, and expected timing before you approve the repair.

  3. 03

    Get back to what matters

    Your team checks the repair and lets you know when your device is ready.

A technician carefully working on a smartphone

Your tech is in good hands

Know what’s happening.
Feel good about the fix.

  • Options explained clearlyCompare the repairs and components available for your device.
  • A quote before we beginReview the cost and timing before approving the work.
  • Support beyond the repairAsk your local team about care tips and the warranty for your repair.
Meet your local store

More repair options

Other tech. The same care.

Get help with the devices you work, play, and connect with.

Something else needs attention? Tell us about your device.

Before you visit

Good questions.
Clear answers.

A little preparation makes your visit easier.

How much will my repair cost?

Choose your device and repair in the booking tool to see available pricing. Your technician confirms the final quote after inspecting your device. Where a price is not listed: Pricing available upon request

How long does a repair take?

Many common repairs can be completed the same day when parts are available. Diagnostics, liquid damage, and special-order parts may take longer. We’ll confirm timing with you.

Do I need an appointment?

Walk-ins are welcome. Booking ahead helps you share your device and issue before you visit. Check with your store about parts and availability.

What should I bring?

Bring your device and any charger or accessory related to the problem. Back up your data if you can, and let the team know about any previous damage or repairs.

What warranty is included?

Coverage depends on the repair and components selected. Your technician will explain the applicable warranty, eligibility, and exclusions before you approve the work.

Is there a diagnostic fee?

The diagnostic fee is $29 and is deducted from an approved repair. Some diagnostics can take up to 72 hours.

Let’s get it sorted

Ready to repair your device?

Tell us your model. We’ll help with what comes next.

Find a locationStart a repair